• How we're managing maintenance across our housing portfolio

  • Feb 4 2022
  • Length: 30 mins
  • Podcast
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How we're managing maintenance across our housing portfolio

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  • Summary

  • Listen to our pilot episode with Suzie Hatherly interviewing Mark Byrne, Head of Portfolio Management (Assets) LAHC, who shares a high level overview on the challenges and innovation in the management of maintenance across our enormous portfolio of housing - the largest in Australia. 

    Listen as Mark shares:

    • Detail on the incredible variety and types of housing maintained and the day to day needs of our 300,000 tenants
    • The machinery behind the management of our annual maintenance budget of $400m as we service 640,000 requests per year (equates to only $3,000 per asset, per year) 
    • Hear Mark's personal reflections upon meeting a long term social housing tenant, and find out what she turned down. 
    • And possums, find out as Mark explains why we're also housing wildlife in Erskineville.

    See omnystudio.com/listener for privacy information.
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