• S2 E13 Rishi Sharma (Senior Director of AI, Posh) - Building Seamless Conversations with AI at Posh

  • Apr 22 2024
  • Length: 39 mins
  • Podcast
S2 E13 Rishi Sharma (Senior Director of AI, Posh) - Building Seamless Conversations with AI at Posh cover art

S2 E13 Rishi Sharma (Senior Director of AI, Posh) - Building Seamless Conversations with AI at Posh

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  • Summary

  • Imagine your bank with a smarter, faster assistant - one that can answer your questions, streamline tasks, and even empower staff. Rohan, Shayne, and Rishi dive into the world of conversational AI for financial institutions. They discuss: - How Posh is revolutionizing customer service for credit unions and community banks with chatbots, voice assistants, and a knowledge assistant for employees. - The evolution of AI, from early models to the powerful capabilities of GPT-3. This conversation explores the challenges of creating natural, human-like conversations while navigating regulations in finance. - Copilot vs. Autopilot: Posh's unique approach that balances the efficiency of AI with the irreplaceable value of human interaction. - Privacy and Security First: How Posh tackles these critical concerns in the financial sector, ensuring data protection and client trust.
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