• The Lost Art of Smiling & Caring - Adapting Staff Training in a Digital Age

  • Sep 23 2023
  • Length: 18 mins
  • Podcast
The Lost Art of Smiling & Caring - Adapting Staff Training in a Digital Age cover art

The Lost Art of Smiling & Caring - Adapting Staff Training in a Digital Age

Listen for free

View show details

  • Summary

  • Hello and welcome back to Episode 27 of the Test of Thyme Podcast! We're your hosts, Jamie and Marcus, here to share another exciting episode on the intricate facets of the restaurant industry. In today’s digital age, the way we communicate has dramatically evolved—and it’s affecting our restaurants, too. Ever felt like the simple, yet vital, acts of smiling and showing genuine care are becoming lost arts among your staff? You're not alone, and we're diving deep into this topic today. 🎙️ What You’ll Discover in This Episode: How technology is redefining the way we communicate in restaurant settings. Why basic interpersonal skills like smiling and caring need to be taught and continuously reinforced. The importance of adapting staff training to resonate with employees from different generations. Actionable tips to ensure your training modules are up-to-date yet timeless in their approach to hospitality. Join us for this eye-opening conversation as we provide you with practical advice to adapt and thrive in a workforce that's as diverse in age as it is in experience. Don't miss the chance to equip your team for success in a world where touchscreens shouldn't replace human touch!
    Show More Show Less
Leadership Economics
Show More Show Less

What listeners say about The Lost Art of Smiling & Caring - Adapting Staff Training in a Digital Age

Average Customer Ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.in reviews

Amazon Reviews
No Reviews are Available