ADKAR is familiar territory for many improvement practitioners. Awareness, desire, knowledge, ability, reinforcement… a neat pathway to guide people through change. But what happens when you’ve ticked every box and adoption still falls short?

Join Laurence Restarick as he invites you to step back, think system-wide, and see change through a different lens, as he reframes ADKAR from a checklist to a diagnostic tool. Because sometimes resistance has less to do with people themselves, and more to do with the system they’re working within.

More resources:

• Systems Thinking From a Leadership Perspective
• The Response to Change Model
• Struggling to Drive Change?

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
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You understand the theory. You care about making things better. What comes next is finding a practical way to build improvement into the flow of your everyday work.

Join Consultant Alex Gumery as he shares what it takes to build your improvement habit, starting with how a willingness to notice work differently can unlock confidence and momentum. There’s thoughtful guidance on involving others, aligning improvement to what matters most, and shaping a routine that works in the reality of busy roles.

An encouraging listen for anyone ready to turn everyday curiosity into lasting habits.

More resources:

• PDSA and Disconfirming Evidence
• Our Improvement Toolbox – Flowcharts
• Transform Your Problem Solving Mindset

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Why is it that some organisations default to firefighting while others think their way to breakthrough performance?

Join us as Consultant Niall Coney introduces Toyota Kata; the patterns of behaviour that underpin real problem solving cultures. Habits so familiar they blend into the background, yet powerful enough to change how teams learn, lead and improve.

It might just prompt you to look at the routines shaping your own team’s thinking.

More resources:

• PDSA Your Work, Your Project, Your Programme
• Operational Excellence Insights with Marvin Cooke of Toyota Motor Europe
• Essential Reading for Your Lean Six Sigma and Improvement Journey

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Ever felt that AI experiments seem to start with excitement, then stall when the results don’t quite land?

PMI Senior Consultant Anthony Richardson digs into why that happens, and why the real breakthrough often comes when you stop hunting for the “perfect prompt” and start treating AI like any other improvement experiment.

It’s a conversation that reframes AI work as iterative, scientific and far more familiar to improvement practitioners than they might expect. A small shift in mindset; a big shift in outcomes.


More resources:

• PDSA Your Work, Your Project, Your Programme
• Discover Your AI Readiness Mindset
• The AI Ready Practitioner

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

What if the biggest thing holding you back as a leader is something everyone can see, except you?

Join PMI Partner Consultant Des Kelly as he explores the Johari Window, and how expanding your “open” area changes the way you show up at work. From habits you didn’t realise others notice to the untapped potential sitting in the unknown, this deceptively simple 1950s model still triggers big “aha” moments for today’s improvement practitioners.

Listen now and start developing the kind of self‑awareness that will quietly change how you lead.

More resources:

• Building Trust as a Leader
• Employee Engagement, Starting with Listening
• Psychology Essentials That Leaders Need to Know

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Tired of overloaded functions and fragile strategies that don’t hold up in reality?

Improvement lives where strategy meets process management. When you connect strategic goals to owned value streams and day-to-day process management, you create a pull for change instead of another cycle of overcommitted teams and stalled initiatives.

Join PMI Director Consultant Sean Buckland as he explores the principles behind connecting strategy to process management, using clear explanations, relatable examples, and practical clarity that will help your organisation move from strategy on paper to progress you can see.

More resources:

• Has Strategy Deployment Lost Its Lean?
• Reinvigorate Your Strategy
• Value Stream Mapping – from our Lean Six Sigma Green Belt training

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

Leadership decisions around AI are still forming, and a lack of clarity is starting to show.

Hear from Anthony Richardson, PMI Senior Consultant guiding leaders on AI adoption in real organisations, as he answers the questions we’re hearing most often:

• Should everyone in the organisation get a licence?
• How do we know which AI tools people should be using?
• How Much Does AI Remember About Us?
• Will my people become too dependent on AI?

This is a focused 13-minute conversation offering the guidance you need to lead AI adoption with confidence.

More resources:

• AI’s True Power Is Confidence, Not Capability
• The Role of Leaders in AI Adoption
• AI for Performance Improvement Courses

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>

If your strategy deployment feels like a box-ticking exercise, it’s a sign that something fundamental has been lost along the way.

In this episode of Uncommon Sense, PMI Director Consultant Sean Buckland explores how Lean strategy deployment has quietly drifted away from its roots. Instead of connecting strategy to value streams, teams and learning, many organisations have replaced process with targets, and called it progress.

Listen now and discover what true Lean strategy deployment looks like, and how to spot when your strategy is drifting into a wish list.

More resources:

• Lean Thinking Is Not About Efficiency
• Reinvigorate Your Strategy
• Implementing Lean in Different Management Cultures

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

• Dive into our Knowledge Hub for more tools, videos, and infographics
• Join us for a PMI LIVE Webinar
• Follow us on LinkedIn

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

• Explore On Demand >>
• Explore Distance Learning >>