Showing results for "Communication for Management" in Customer Service
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Written by: Mark Goulston
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Unabridged
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Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...
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Just Listen
- Discover the Secret to Getting Through to Absolutely Anyone
- Narrated by: Arthur Morey
- Length: 7 hrs and 53 mins
- Release Date: 21-04-20
- Language: English
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₹1,860.00 or free with 30-day trial
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The Relationship Engine
- Connecting with the People Who Power Your Business
- Written by: Ed Wallace
- Narrated by: Tom Parks
- Length: 5 hrs and 8 mins
- Unabridged
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Relationships hold companies together and fuel future growth. From connecting with customers to forging high-performing teams, success depends on everyone working well together. Yet many leaders prioritize potential relationships and take established ones for granted. They shouldn't. Research reveals that these core relationships are often the weakest...and can prove more vital than missed networking opportunities.
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The Relationship Engine
- Connecting with the People Who Power Your Business
- Narrated by: Tom Parks
- Length: 5 hrs and 8 mins
- Release Date: 07-12-16
- Language: English
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₹844.00 or free with 30-day trial
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Dealing with Difficult People
- Written by: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release Date: 28-05-19
- Language: English
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₹670.00 or free with 30-day trial
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Moderne Kommunikation
- Sales-up-Call
- Written by: Stephan Heinrich, Michael Rossié
- Narrated by: Stephan Heinrich, Michael Rossié
- Length: 1 hr and 6 mins
- Unabridged
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Es geht vor allem um Authentizität und dass man KEIN Schauspieler sein soll, wenn man etwas verkaufen will. Vorgefertigte Sätze und irgendwelche Spielchen sind fehl am Platz. Man baut eine Verbindung zum Käufer auf, die zu einer Geschäftsbeziehung führt.
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Moderne Kommunikation
- Sales-up-Call
- Narrated by: Stephan Heinrich, Michael Rossié
- Series: Sales-up-Call
- Length: 1 hr and 6 mins
- Release Date: 16-11-23
- Language: german
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₹233.00 or free with 30-day trial
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Written by: David J. Lieberman
- Narrated by: Grover Gardner
- Length: 47 mins
- Unabridged
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We all say things we shouldn't. What is important is how we deal with the gaffe. If a slip-of-the-tongue at a family gathering, office meeting, or social setting causes you to inadvertently embarrass or offend someone, the strategy presented here, will help you to smooth things over as quickly as possible. But what about when you really mess up?
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Get Anyone to Forgive You for Anything
- The Proven Step-by-Step Method to a Winning Apology
- Narrated by: Grover Gardner
- Length: 47 mins
- Release Date: 10-12-13
- Language: English
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₹93.00 or free with 30-day trial
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