Showing results for "Dealing with People" in All Categories

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

In The Highly Sensitive Person's Guide to Dealing with Toxic People, you'll learn evidence-based skills grounded in cognitive-behavioral therapy (CBT) and dialectical behavior therapy (DBT) to help you recognize and shut down the common manipulation tactics used by toxic people, such as gaslighting, stonewalling, projection, covert put-downs, and love bombing.

Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

How is that that some people seem to know just what to say all the time? Would you like to find out? Or are you surrounded by narcissists, psychopaths, and total d-bags at work and you’re sick of feeling like they ”got you?” Whether you’re just beginning to improve your communication skills, or you’re looking for advanced communication skills training, you’ll learn something new and useful in every episode that will help you find your voice, speak up, stand your ground, and hold your own even when up against the most skilled and powerful communicators. In this podcast, you’ll ...

An expert on the psychology of leadership and the bestselling author of Integrity, Necessary Endings, and Boundaries For Leaders identifies the critical ingredient for personal and professional wellbeing. Most leadership coaching focuses on helping leaders build their skills and knowledge and...

Charles Haddon (C.H.) Spurgeon (19 June 1834 – 31 January 1892) was a British Particular Baptist preacher and is still known today as the "Prince of Preachers". He was a strong figure in the Reformed Baptist tradition, defending the Church in agreement with the 1689 London Baptist Confession of Faith understanding, and opposing the liberal and pragmatic theological tendencies in the Church of his day. In his lifetime, Spurgeon preached to around 10 million people, often up to ten times each week at different places.In this series of devotionals, he challenges each of us to examine our own ...

You have to deal with difficult people all the time, including whiners and bullies. Whining is one of the most difficult behaviors to deal with. Get some perspectives on why whiners whine and what you can do to help yourself and them. In addition, you might be surprised to learn that some of the most brutal people are actually extremely sensitive inside. Get tips in this piece on how to help them take down their walls so your life can be a whole lot easier.

Founder of popular website Get Your Shit Together blends personal story and must-have advice in the ultimate guide to getting your affairs in order—from wills and advance directives to insurance, finances, and relationships—before the unthinkable happens. On July 17, 2009, Chanel Reynolds’...

No mundo ideal as pessoas amam umas às outras, ninguém julga para não ser julgado. A família, nesse lugar, é a que mais preserva os familiares, e aqueles que nos ofendem e perseguem são perdoados sem demora ou ressentimentos. Contudo, no mundo real, as coisas não funcionam assim ainda. Enquanto vivemos esta batalha "ideal" versus "real", precisamos aprender a sobreviver no mundo tal como ele se apresenta diante de nós. É nesse mundo que vivemos agora.

Bestselling author Douglas Century reveals the untold story of the epic rise and fall of Boris Nayfeld, also known as Biba, one of the most notorious Russian mob bosses of our era. Boris Nayfeld, a.k.a. “Biba,” is the last living boss of the old-school Russian mob in America, and he’s...

Você pode escolher seus amigos, mas não pode escolher com quem trabalha. Organizado por tipos de personalidade e comportamentos, este audiolivro ajudará você a se destacar como alguém que valoriza relações sólidas e honestas no trabalho. Muitas vezes, manter relações saudáveis no ambiente profissional é mais desafiador do que o trabalho em si. Em algum momento, encontraremos colegas carreiristas, colaboradores incompetentes e chefes abusivos, ou teremos que lidar com nossos próprios erros.

Devastated by the unexpected end of her decades-long marriage, renowned spiritual teacher and intuitive guide Sonia Choquette undertook an equally unexpected move and relocated to Paris, the scene of many happy memories from her life as a student and young mother. Arriving in the aftermath of...

A young man once called unteachable journeys across America to investigate the lives of those, like himself, who are forced to create new ways of living in order to survive.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

Biblical counselor Lou Priolo exposes all the prideful manifestations of this problem and, as always, offers solid, systematic Biblical solutions! Even those who feel that they do not have this problem should listen to this helpful book, because what you don't know can and will hurt you and others.