Showing results for "Service Leadership" in Careers
-
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
-
-
Career Services Leadership
- Written by: Dylan Houle
- Original Recording
-
Overall0
-
Performance0
-
Story0
The Career Services Leadership Podcast invites senior leaders in the field of career services to discuss their approach to leadership and staff development. Hosted by Dylan Houle, Executive Director of the Career Center at Santa Clara University in Santa Clara, California.
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
-
-
-
The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Written by: Ashvin Vaidyanathan, Ruben Rabago
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Unabridged
-
Overall8
-
Performance4
-
Story4
The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.
-
-
Highly Recommended For Beginners & Intermediate Professionals
- By Jagdish on 25-05-25
-
The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Release Date: 24-03-20
- Language: English
- Business Development · Careers
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹586.00 or free with 30-day trial
-
-
-
View from the Hill - Leadership Insights from Public Service Professionals
- Written by: Tile Hill
- Original Recording
-
Overall0
-
Performance0
-
Story0
Step behind the scenes of public service leadership with View from the Hill. Hosted by Helen Anderson, each episode features leaders from local and central government, housing, and charities sharing real stories of challenges, transformation, and impact. Discover how they navigate crises, drive change, and deliver outcomes for communities, offering practical insights for emerging public sector leaders. Lessons, inspiration, and strategies from those shaping society.
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
-
-
-
Outstanding Leadership in a Service Culture
- Written by: Brad Worthley
- Length: 58 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Key in to the expertise of this accomplished business consultant and acclaimed customer-service expert. Subjects include customer perception, judging customers, handling upsets, and "what's in it for me?"
-
Outstanding Leadership in a Service Culture
- Length: 58 mins
- Release Date: 31-07-08
- Language: English
- Careers · Marketing & Sales · Personal Success
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹351.00 or free with 30-day trial
-
-
-
Dealing with Difficult People
- Written by: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
-
Overall2
-
Performance1
-
Story2
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
-
Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release Date: 28-05-19
- Language: English
- Careers · Conflict Resolution · Customer Service
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹670.00 or free with 30-day trial
-
-
-
Customer-Driven Service
- Written by: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 48 mins
- Original Recording
-
Overall0
-
Performance0
-
Story0
If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
-
Customer-Driven Service
- Narrated by: Tony Alessandra
- Length: 48 mins
- Release Date: 16-12-99
- Language: English
- Careers · Leadership · Personal Success
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹99.00 or free with 30-day trial
-
-
-
Recipe for Customer Service Success
- Written by: Rebecca L. Morgan
- Narrated by: Rebecca L. Morgan
- Length: 30 mins
- Abridged
-
Overall0
-
Performance0
-
Story0
Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and more.
-
Recipe for Customer Service Success
- Narrated by: Rebecca L. Morgan
- Length: 30 mins
- Release Date: 26-09-03
- Language: English
- Careers · Management · Marketing
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹468.00 or free with 30-day trial
-