Showing titles in Conflict Resolution

Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network?

What is the secret of happy relationships? How do companies build collaborative cultures? What lies behind some of the greatest scientific and creative breakthroughs? The surprising answer is: conflict. Whether it's at work, at home or in public, confronting our differences is the only way to make the most out of them. How to Disagree is about how to do that successfully.

What makes high achievers truly different from everyone else? Embrace the single greatest factor in success for you and your team. Bestselling business and leadership author John C. Maxwell will help you deeply understand that the biggest difference lies in how we face adversity. High achievers...

Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...

You loved John Maxwell's best-selling Winning with People, and now you're ready for some specific action steps to build on the knowledge you gained. 25 Ways to Win With People has just what you need! This complementary companion to the full-length book is ideal for a quick refresher course on...

Arguments don’t have to wreck the night–or the relationship. They just need a translator. The 5 Conflict Languages reveals five distinct “fight dialects” most couples use and gives you one lightning-quick phrase plus a micro-action to calm each one in under two minutes.

The updated Thin Book of Trust offers a framework that supports trust building as a workplace competency. It is based on the idea that building trust is a competency, a set of skills that can be learned, improved, and practiced. It will help you continuously improve your ability to build and maintain trust with others. It can also help you create and contribute to a high-trust culture at work.

AN INSTANT USA TODAY BESTSELLER Conflict management expert Robert C. Bordone and leading behavioral neurologist Joel Salinas, M.D., join forces to introduce conflict resilience: the radical science of standing strong in the face of conflict and breaking the bad habits that sabotage our politics...

‘A brilliant book’ Alastair Campbell, The Rest is Politics 'The essential, must-read insider account of the West’s cat and mouse economic warfare against Russia and how it is changing the face of global trade. Magisterial and gripping’ Catherine Belton ‘A brilliant, engagingly written...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

Whether you run a Fortune 500 company or serve as CEO of your household, negotiating effectively is crucial to leading wisely and living well. Leading and living are a series of constant negotiations. Consider what goes on during your typical week: Can you influence your client to accept your...

Master business communication and conflict resolution to turn your daily workplace anxiety into confident career growth. Whether you are preparing for a tense salary review on your morning commute or navigating tricky team dynamics, this empowering audio experience provides a clear roadmap. Stop...

Whether you're dealing with money, relationships, career decisions, team challenges, falling sales, operational bottlenecks, or recurring frustrations, the biggest mistake is often trying to fix the wrong thing.How to Solve Problems provides a practical system for moving from confusion to...

面对职场中推诿扯皮、无理挑衅与无休止的沟通内耗，你无需改变对方的性格，只需掌握精准的冲突管理话术与边界设定技巧。当你每天被繁杂的人际关系拖累到精疲力尽时，这套专为现代打工人设计的自我保护指南，将帮你...

当平级同事再次以“顺手帮忙”为由将本职工作甩锅给你时，如何在不撕破脸的前提下精准设定职场边界，是每个深受内耗折磨的职场人亟需掌握的沟通生存术。每天面对模糊不清的任务指派和无止境地替人收烂摊子，你的时...

Krijg direct grip op lastige gesprekken en leer zonder stress onderhandelen over jouw carrière, grenzen en relaties. Luister ernaar tijdens je woon-werkverkeer of als nuchtere voorbereiding op een stevig overleg. Je transformeert dagelijkse frictie direct in een ontspannen, doelgerichte...

在权力不对等的职场博弈中，精准掌握向上管理与冲突解决的对话策略，让你面对高压决策时既不委曲求全，也不引爆危机。当你深陷“说真话怕得罪人，闭嘴又憋屈”的纠结处境时，这套极具实操性的沟通指南将赋予你打破...

تخلص من رهبة الصمت المهني وتعلم فن التواصل البنّاء لإيصال صوتك بثقة عندما تتعارض رؤيتك مع قرارات الإدارة العليا. إن كنت تشعر بالتهميش داخل بيئة العمل أو تخشى...