Showing results by narrator "Karen Cass" in All Categories

Pepper Minesse is a success: a wealthy, stylish businesswoman who commands respect. But she owes that success to a thirst for revenge. Twelve years have given her the ammunition to ruin the four men responsible for the event that destroyed her as a woman - their careers for her lost innocence. At a formal meeting, Pepper offers them an impossible choice between resignation and blackmail.

From the author of the bestselling Mindfulness: Be Mindful. Live in the Moment, Emotional Intelligence is fast becoming the skill to master that will unlock your true potential. You’ve probably noticed that it’s not the smartest people that are the most successful or the most fulfilled in life; being clever, talented, or skilled is not enough. It’s your ability to manage your feelings, other people and your interactions with them that makes the difference.

The importance of a business's culture to sustainable success. An organisation's culture either gives it a competitive advantage or a competitive disadvantage. It is a crucial factor in determining how successful a business is and how much people want to work for an organisation. That is why managers are putting more and more emphasis on getting their organisation's culture right.

From the best-selling author of The Small Business Start-up Workbook, Cheryl Rickman brings you a thoroughly practical guide to starting up a digital business, covering the full journey from idea to exit, with easy-to-implement strategies to make your online venture an on-going success. With a combination of tips, exercises, checklists, anecdotes, case studies and lessons learned by business leaders, this workbook will guide you through each step of digital business.

Each featured novelist, playwright or poet has biographical entries tracing the friendships, loves and rivalries that inspired each individual and influenced their work, revealing insights into the larger-than-life characters, plots and evocative settings that they created. This audiobook introduces the key ideas, themes and literary techniques of each writer, revealing the imaginations and personalities behind some of the world's greatest novels, short stories, poems and plays. 

Virtual working - also known as remote working, telecommuting, flexible working, or homeworking - is an important and growing trend in the global employment landscape.  Its popularity has increased due to globalization and outsourcing. However, unlocking the benefits of virtual work depends largely on the organizational culture, management, and leadership to support it. Virtual Leadership identifies the challenges of virtual work and explains how to develop the facilitative leadership mindset to effectively manage people remotely.

When Milo Ames receives a troubling letter from his childhood nanny, Madame Nanette, he and Amory travel to Paris, where they are soon embroiled in a mystery surrounding the death of a famous parfumier. The more Amory and Milo look into the motives of industry rivals and heirs who are vying for control of his perfume empire, the more they are convinced that Nanette may be right. 

Fed up with the playground mafia at her children’s school, Rachel Young is desperate for a change. With her family and various pets in tow, a picture-perfect village in the countryside beckons. There, Rachel’s children will be able to keep chickens and skip through fields and she’ll bid farewell to the botoxed, fake-Gucci wearing Mumzillas forever. But at the new school the mums are even worse, and before long, Rachel finds herself contending with a motley crew including Mrs High School Musical, The International Sex God and The Frisky Pensioner.

The virtuous and loving Emily, the young protagonist, finds herself in the care of her aunt following the death of her father. Her aunt promptly marries the villain Montoni, a cruel and calculating man whose scheming leads him to lock both women in the dark and winding castle of Udolpho. Will they survive to tell of its terrors?

Aimed at HR practitioners and managers, Employee Engagement offers a complete, practical resource for understanding, measuring and building engagement. Grounded in engagement theory and an understanding of psychology combined with practical tools, techniques and diagnostics, this book will help you assess and drive engagement in your organization. Case studies include British Gas, Capital One, Asda, Ministry of Justice, Mace and RSA. 

Frances Wynn, the American-born Countess of Harleigh, enjoys more freedom as a widow than she did as a wife. After an obligatory year spent mourning her philandering husband, Reggie, she puts aside her drab black gowns, leaving the countryside and her money-grubbing in-laws behind. With her young daughter in tow, Frances rents a home in Belgravia and prepares to welcome her sister, Lily, arriving from New York - for her first London season. But no sooner has Frances begun her new life than the ghosts of her old one make an unwelcome appearance....

You'd kill to protect your child - wouldn't you? From the number one best-selling author of My Sister's Secret. When radio presenter Anna Graves and her baby are attacked on the beach by a crazed teenager, Anna reacts instinctively to protect her daughter. But her life falls apart when the schoolboy dies from his injuries. The police believe Anna's story - until the autopsy results reveal something more sinister. A frenzied media attack sends Anna into a spiral of self-doubt.

The urge to explore and discover is a natural and universal one, and the edge of the unknown is expanded with each passing year as scientific advancements inch us closer and closer to the outer reaches of our solar system and the galaxies beyond them. Generations of writers have explored these new frontiers and the endless possibilities they present in great detail. The Final Frontier delivers stories from across this literary spectrum, a reminder that the universe is far large and brimming with possibilities than we could ever imagine, as hard as we may try.

Award-winning and critically acclaimed historian Helen Rappaport turns to the tragic story of the daughters of the last Tsar of all the Russias, slaughtered with their parents at Ekaterinburg. On 17 July 1918, four young women walked down 23 steps into the cellar of a house in Ekaterinburg. The eldest was 22, the youngest only 17. Together with their parents and their 13-year-old brother, they were all brutally murdered. Their crime: to be the daughters of the last Tsar and Tsaritsa of All the Russias.

Pretending to be her boss’ mistress is one thing - but now everyone in the office thinks Harriet is Matthew Cole’s fiancée. Harriet has to keep reminding herself it’s all just for convenience - but how far is Matthew prepared to go with the arrangement?

Customer loyalty is essential to the long term financial success of your business, but with more choice then ever before, customers today have high expectations of the products and services they use. To continue to meet - and even to exceed - these high expectations, you need a top notch customer services system in place, and Customer Care Excellence will enable you to achieve just that.

Deploring social injustice, Lady Deborah Claremont opens a staff agency, concealing the fact that she's a member of the aristocracy. But Deborah has become accustomed to keeping secrets. It began eight years ago in 1918 when her dashing French lieutenant was tragically killed. Amid an undercurrent of social unrest and with the General Strike looming ahead, Deborah meets two very different men: handsome Theodore Field, MP, and the charismatic union firebrand Evan Morgan.

When the teenage girl who's been hanging around near the house knocks on the door and tells her she's her granddaughter, Cassie is shocked rigid. There's only one way this can be true: if Evie is the daughter of the baby Cassie gave away for adoption when she was herself a troubled teenager. Is this a trick? Or is Evie's tale true? When she finds out why the girl has come to find her, it brings a tangle of other problems that she can't ignore. This was the last thing she expected to be dealing with as she moves into her new home in a leisure village in Wiltshire.

Ladies Can’t Climb Ladders focuses on the lives of pioneering women forging careers in the fields of medicine, law, academia, architecture, engineering and the church. In her startling study into the public and private worlds of these unsung heroines, Jane Robinson sheds light on their desires and ambitions, and how family and society responded to this emerging class of working women.

When Alice Verinder’s beloved sister Lydia goes missing, Alice boards the Orient Express bound for Topkapi Palace in Constantinople, determined to find her. Lydia was governess to the Sultan’s young children and though her letters spoke of exotic delights and welcoming hosts, the reception Alice receives is decidedly cold. Now, as Alice digs deeper into the secrets of a land foreign to her, she has only Englishman Harry Frome to help her. But as their search uncovers unforeseen dangers and exposes an unexpected ardour, is Alice ready for the truths they’ll uncover?