Conflict Communication

What if you could defuse tension and create accord in even the most volatile situations—just by changing the way you spoke? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries all over...

It's not easy to be a teen girl, and it's definitely not easy parenting one. Parents everywhere struggle to respond appropriately to challenging behavior, hit-or-miss communication, and fluctuating moods commonly exhibited by teenage girls. More than previous generations, today's teen girls face...

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success! 

Good communiation is essential to any healthy relationship, whether it's between spouses, family members, friends, or co-workers. In this book Susan Chapman, a marriage and family therapist and a longtime meditation teacher, explains how mindfulness can be brought to bear in the way we speak and listen to each other so that we can strengthen our connections and better accomplish our goals.

Master conflict resolution and turn relationship breakdowns into deep empathy using practical communication skills. Whether you are navigating workplace disputes, facing parenting challenges, or feeling unheard by a partner, this empowering guide provides immediate relief. Stop spiraling into...

*AS HEARD ON THE DIARY OF A CEO PODCAST* MAKE YOUR NEXT CONVERSATION THE ONE THAT CHANGES EVERYTHING What’s the best way to handle a heated conversation? How do I stand my ground with confidence? Is there an effective way to work with difficult personalities? Trial lawyer Jefferson Fisher has...

Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to ""speed-read"" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your...

Cultivate effective communication and a lasting relationship. Communication Miracles for Couples by psychotherapist, popular professional speaker, and best-selling author Jonathan Robinson has helped hundreds of thousands of couples repair their relationships and their marriages. Continuously in print since 1997, Communication Miracles for Couples has sold over 100,000 copies. Whether you are looking to enhance your relationship or want to resolve existing conflict, successful techniques taught by Jonathan Robinson can help you develop effective communication.

With the tips and techniques taught in this power-packed audiobook, you'll learn to respond to the most difficult situations with dignity, diplomacy, and poise. Even when you're put on the spot, you'll learn to use these simple scripts (and create your own!) to work through a variety of tough situations and get your point across, guilt-free. Plus, you'll learn about the importance of the inflection, tone, and timing - because how you say it is just as important as what you say.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Make Every Interaction Count In our technology-saturated, social-media-connected world, why are so many people feeling disconnected? Behind the false security and pseudo connections of our screens, we’ve lost the ability to engage in healthy, meaningful, real-life interactions. But we were...

Brought to you by Penguin. World-renowned relationships experts, Dr John Gottman and Dr Julie Schwartz Gottman, bring decades of their ground-breaking research on the science of love to the urgent and timely topic of conflict. Conflict is the number one reason that couples seek help and...

Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and...

Find your voice, speak your truth, listen deeply—a guide to more meaningful and mindful conversations. We spend so much of our lives talking to each other, but how much are we simply running on automatic—relying on old habits and hoping for the best? Are we able to truly hear others and...

Brought to you by Penguin. From communication expert Jefferson Fisher, an accessible, step-by-step guide to transforming your conversations at home, at work, and in life There is always a next conversation, and there is no one better than trial lawyer Jefferson Fisher at giving you the tools to...

Joyce Meyer succinctly points out how the Bible contains wonderful promises for peace and accord. Listeners will learn how to identify the telltale signs of trouble in a relationship, heal troubled relationships, and keep conflict out of their lives.

There are laws of nature, so why shouldn't there be laws of marketing? As Al Ries and Jack Trout—the world-renowned marketing consultants and bestselling authors of Positioning—note, you can build an impressive airplane, but it will never leave the ground if you ignore the laws of physics...

Much of the advice we’ve been told about achievement is logical, earnest…and downright wrong. In Barking Up the Wrong Tree, Eric Barker reveals the extraordinary science behind what actually determines success and most importantly, how anyone can achieve it. You’ll learn: Why...

Conflict Resolution builds on positive approaches to support other people and build bridges to reach a satisfactory solution for all parties. This audio book encourages you to accept conflict as a normal part of everyone’s life so you can move on productively to deal with it, rather than get depressed by the presence of conflict in your life and work.

Our words have the power to create profound healing or incredible suffering. Yet even with the best intentions, it is often difficult to express ourselves in ways that build harmony and trust. Speaking Peace presents a seminal four-part model you can use immediately to connect to the spirit of...