Showing results for "Customer Service" in Personal Success
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Written by: Ashvin Vaidyanathan, Ruben Rabago
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Unabridged
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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.
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Highly Recommended For Beginners & Intermediate Professionals
- By Jagdish on 25-05-25
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Release Date: 24-03-20
- Language: English
- Business Development · Careers
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₹586.00 or free with 30-day trial
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Written by: Shep Hyken
- Narrated by: Joe Bronzi
- Length: 5 hrs and 26 mins
- Unabridged
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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
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Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Narrated by: Joe Bronzi
- Length: 5 hrs and 26 mins
- Release Date: 12-05-14
- Language: English
- Careers · Customer Service · Marketing & Sales
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₹668.00 or free with 30-day trial
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Written by: Pryor Learning
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Unabridged
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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.
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Stellar Customer Service
- How to Keep Them Coming Back for More
- Narrated by: Dan Strutzel
- Length: 4 hrs and 53 mins
- Release Date: 18-04-25
- Language: English
- Customer Service · Marketing & Sales
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₹586.00 or free with 30-day trial
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- Written by: Joe Lazauskas, Shane Snow
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Unabridged
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In The Storytelling Edge, the strategy minds behind Contently, the world renowned content marketing technology company, reveal their secrets that have helped award-winning brands to build relationships with millions of advocates and customers. Join as they dive into the neuroscience of storytelling, the elements of powerful stories, and methodologies to grow businesses through engaging and accountable content.
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The Storytelling Edge
- How to Transform Your Business, Stop Screaming into the Void, and Make People Love You
- Narrated by: Chris Sorensen
- Length: 4 hrs and 15 mins
- Release Date: 30-05-18
- Language: English
- Customer Service · Leadership · Management
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₹469.00 or free with 30-day trial
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Astounding Customer Service
- Written by: Dr. Tony Alessandra
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
- Original Recording
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What is the cost of losing a customer? In today's competitive environment, it is a cost no business can afford. It costs you up to 4 times more to get a new customer than it does to retain an existing one. However, That does not even take into account the fact that an unhappy customer will tell an average of 20 customers about their bad experiences, while a satisfied customer will only tell 10 people about their good experiences. This means you have to make twice as many customers happy as unhappy ...
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Astounding Customer Service
- Narrated by: Dr. Tony Alessandra
- Length: 1 hr and 27 mins
- Release Date: 06-08-14
- Language: English
- Careers · Personal Success · Self-Help
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₹703.00 or free with 30-day trial
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- Written by: Brian Tracy, Michael Tracy
- Narrated by: Brian Tracy, Michael Tracy
- Length: 7 hrs and 6 mins
- Unabridged
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Overall4
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Performance3
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If there were a single great “secret” to being an elite sales professional, surely one of the millions of attendees of BrianTracy’s sales seminars would have spilled the beans by now. There isn’t a secret. But there is a set of consistently successful selling techniques that most companies don’t teach their salespeople, and which most entrepreneurs and independent sales pros think they don’t have time to learn.
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Collection of great sales tips and techniques
- By Awadhesh Yadav on 02-12-24
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Unlimited Sales Success
- 12 Simple Steps for Selling More Than You Ever Thought Possible
- Narrated by: Brian Tracy, Michael Tracy
- Length: 7 hrs and 6 mins
- Release Date: 10-12-13
- Language: English
- Customer Service · Entrepreneurship
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₹820.00 or free with 30-day trial
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What Your Customer Wants and Can’t Tell You
- Unlocking Consumer Decisions with the Science of Behavioral Economics
- Written by: Melina Palmer
- Narrated by: Rachel Perry
- Length: 8 hrs and 12 mins
- Unabridged
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Overall4
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Performance4
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This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.
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So insightful!
- By Andrea on 29-04-24
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What Your Customer Wants and Can’t Tell You
- Unlocking Consumer Decisions with the Science of Behavioral Economics
- Narrated by: Rachel Perry
- Length: 8 hrs and 12 mins
- Release Date: 11-05-21
- Language: English
- Customer Service · Marketing · Personal Success
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₹469.00 or free with 30-day trial
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Build Your Community
- Written by: Richard Millington
- Narrated by: Alex Wyndham
- Length: 9 hrs and 11 mins
- Unabridged
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Build Your Community fuses proven principles from the world of psychology with user experience and design thinking into a foolproof approach helping you to: start from scratch and attract your first members; find and design the perfect platform for your community; keep members engaged, sharing expertise, and helping each other; create a magnetic community culture—unique from any other online destination; position you and your organization at the center of your field; and budget for your community with a detailed breakdown of costs and resources required.
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Build Your Community
- Narrated by: Alex Wyndham
- Length: 9 hrs and 11 mins
- Release Date: 22-08-23
- Language: English
- Customer Service · Marketing & Sales
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₹469.00 or free with 30-day trial
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Marketing: The Brian Tracy Success Library
- Written by: Brian Tracy
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Unabridged
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Overall2
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Performance1
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The success of your business depends on the success of your marketing efforts. If you can identify what customers want, need, and can afford - and give it to them - you will achieve outstanding results.This indispensable guide contains 21 powerful marketing ideas you can use immediately.
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Marketing: The Brian Tracy Success Library
- Narrated by: Brian Tracy
- Length: 2 hrs and 54 mins
- Release Date: 18-11-14
- Language: English
- Customer Service · Marketing · Personal Success
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₹351.00 or free with 30-day trial
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Customer Service Gold Dust Podcast
- Written by: Gavin Scott
- Original Recording
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Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.
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Fish!
- A Remarkable Way to Boost Morale and Improve Results
- Written by: Stephen C. Lundin PhD PhD, John Christensen, Harry Paul,
- Narrated by: Kathleen McInerney
- Length: 2 hrs and 23 mins
- Unabridged
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Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. A powerful parable that will help you see your life and work in a new way. It's a rainy day in Seattle, and on the third floor of First Guarantee...
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Fish!
- A Remarkable Way to Boost Morale and Improve Results
- Narrated by: Kathleen McInerney
- Length: 2 hrs and 23 mins
- Release Date: 13-05-14
- Language: English
- Customer Service · Entrepreneurship · Leadership
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₹500.00 or free with 30-day trial
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The Introvert's Edge
- How the Quiet and Shy Can Outsell Anyone
- Written by: Matthew Pollard
- Narrated by: Jamie Jackson
- Length: 4 hrs and 57 mins
- Unabridged
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Sales is a skill anyone can learn and master - and introverts are especially good at it once they learn how to leverage their natural strengths. Introverts aren't comfortable with traditional tactics like aggressively pushing a product or talking over a customer's objections. That's the beauty of The Introvert's Edge: it doesn't focus on the sale itself but on a sales system that helps introverts feel sincere instead of sales-y.
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This book is exactly for me, an introvert
- By Anirban on 28-02-23
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The Introvert's Edge
- How the Quiet and Shy Can Outsell Anyone
- Narrated by: Jamie Jackson
- Length: 4 hrs and 57 mins
- Release Date: 04-01-18
- Language: English
- Customer Service · Entrepreneurship
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₹820.00 or free with 30-day trial
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Recipe for Customer Service Success
- Written by: Rebecca L. Morgan
- Narrated by: Rebecca L. Morgan
- Length: 30 mins
- Abridged
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Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and more.
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Recipe for Customer Service Success
- Narrated by: Rebecca L. Morgan
- Length: 30 mins
- Release Date: 26-09-03
- Language: English
- Careers · Management · Marketing
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₹468.00 or free with 30-day trial
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FÜR MANAGEMENT UND KARRIERE IM CUSTOMER SERVICE
- Written by: vernetzt! Magazin
- Original Recording
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Das vernetzt! MAGAZIN nimmt Trends im Kundenservice unter die Lupe Digitalisierung und Künstliche Intelligenz bestimmen die Zukunft im Kundenservice genauso, wie New Work, der Wertewandel oder Diversity. vernetzt! beleuchtet diese Themen aus unterschiedlichen Perspektiven. Das Ziel des Magazins: „People Worker“ zu inspirieren und zu motivieren. Mit Portraits, Interviews, Berichten, Kolumnen und Kommentaren. Von und mit klugen Köpfen aus Customer Service, Wissenschaft und Wirtschaft. Herausfordernd. Mutig. Berührend. Magazin-Abo: www.vernetzt-magazin.de/gratis-abo Wenn Dir die...
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Delight Your Customers
- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
- Written by: Steve Curtin
- Narrated by: Sean Pratt
- Length: 6 hrs and 29 mins
- Unabridged
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Delight Your Customers reveals three truths common to all exceptional customer service experiences and presents seven behaviors that, when demonstrated by employees, distinguish extraordinary customer service from the ordinary transactional customer service to which consumers have become accustomed. With real-world stories and many examples from a variety of industries, this audiobook is a resource that will help listeners everywhere take their customer service from ordinary to extraordinary!
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Delight Your Customers
- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary
- Narrated by: Sean Pratt
- Length: 6 hrs and 29 mins
- Release Date: 02-07-13
- Language: English
- Customer Service · Marketing & Sales
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₹656.00 or free with 30-day trial
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Customer CEO
- How to Profit from the Power of Your Customers
- Written by: Chuck Wall
- Narrated by: Dana Hickox
- Length: 6 hrs and 16 mins
- Unabridged
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Most companies still operate as if they control their customers. But, in today's market, it's really the other way around. Customer CEO confronts the new market reality that customers choose which companies to do business with completely on their own terms. This effectively inverts the power, control, and direction of decision-making; to survive in this new landscape, organizations must quickly adapt.
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Customer CEO
- How to Profit from the Power of Your Customers
- Narrated by: Dana Hickox
- Length: 6 hrs and 16 mins
- Release Date: 18-12-13
- Language: English
- Careers · Customer Service · Marketing & Sales
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₹703.00 or free with 30-day trial
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- Written by: John R. DiJulius III
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Unabridged
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In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- Narrated by: Joel Richards
- Length: 5 hrs and 22 mins
- Release Date: 29-08-20
- Language: English
- Customer Service · Marketing & Sales
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₹585.00 or free with 30-day trial
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Written by: CareerTrack Publications
- Narrated by: Rick Brinkman, Rick Kirschner
- Length: 3 hrs and 50 mins
- Unabridged
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Every time the phone rings, your business is on the line. When customers call, how do your people come across? Are they friendly? Empathetic? In control? Willing to help - even if it means going out of their way? This informational course will give you tips and techniques to give your customers exceptional telephone customer service.
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Telecare
- How to Provide Exceptional Customer Service Over the Phone
- Narrated by: Rick Brinkman, Rick Kirschner
- Length: 3 hrs and 50 mins
- Release Date: 01-10-19
- Language: English
- Careers · Personal Success
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₹305.00 or free with 30-day trial
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Customer-Driven Service
- Written by: Tony Alessandra
- Narrated by: Tony Alessandra
- Length: 48 mins
- Original Recording
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If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
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Customer-Driven Service
- Narrated by: Tony Alessandra
- Length: 48 mins
- Release Date: 16-12-99
- Language: English
- Careers · Leadership · Personal Success
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₹99.00 or free with 30-day trial
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The Language of Trust
- Written by: Michael Maslansky
- Narrated by: Michael Maslansky
- Length: 7 hrs and 26 mins
- Unabridged
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Still struggling through the financial crisis that began in 2008, consumers aren't buying traditional sales approaches anymore. So how do salespeople, corporate communicators, managers, and marketers sell their ideas, products, and services to a generation of customers who are more skeptical and less influenced by conventional marketing than ever before?
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The Language of Trust
- Narrated by: Michael Maslansky
- Length: 7 hrs and 26 mins
- Release Date: 01-05-10
- Language: English
- Customer Service · Leadership
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₹656.00 or free with 30-day trial
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