Showing results for "The Difficult" in All Categories

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often...

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...

Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.

The best news on the planet is that your mother doesn't have to change in order for you to be happy. In fact, author Karen C.L. Anderson will take it a step further and say your mother doesn't have to change in order for you to be free, peaceful, contented, and joyful. You can emotionally separate without guilt: Inspired by her own journey, Anderson's Difficult Mothers, Adult Daughters shows women how to emotionally separate from their mothers without guilt and anxiety so they can finally create a life based on their own values, desires, needs, and preferences.

Even under the most normal circumstances, high school can be a painful and confusing time. Unfortunately, Lilianna’s circumstances are anything but normal. Only a few people know what caused her sudden change from model student to the withdrawn pessimist she has become, but her situation isn’t about to get any better. When people begin coming down with a quick-spreading illness that doctors are unable to treat, Lil’s worst fears are realized.

Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.

For years, Sebastian has been lying to himself, doing whatever it took to convince himself that Mikey was just his best friend and the pain in the a-s that he couldn’t stop thinking about; and now... He would do absolutely anything to stop screwing this up, but that probably wasn’t going to happen, not with his brother determined to help him. With every soul-crushing piece of advice his brother threw his way, Sebastian found himself thinking about everything that he had to lose if Mikey didn’t feel the same way and wondered if he was about to make the biggest mistake of his life.

Difficult brings to life the conflicts that arise for mothers who are confronted with the unexpected and burdensome dependencies of their adult children associated with mental illness, substance use, or chronic unemployment. Through real stories of mothers and their challenging adult children, this book offers accessible, provocative, and, at times, shocking illustrations of the excruciating maternal dilemma: Which takes precedence—the needs of the mother or of the distressed adult child? Difficult addresses a family situation which too many keep secret.

Two teens meet and bond when they are forced to visit their respective parents in neighboring apartments every other weekend. A sparkling, nuanced, and emotional listen for fans of Rainbow Rowell, Morgan Matson, and Julie Buxbaum. Heartbreak brought them together...will love tear them apart? Adam's life used to be awesome. Straight As, close friends, and a perfect home life. Then his oldest brother died. Now his mom cries constantly, he and his middle brother can't talk without fighting, and the father he always admired moved out when they needed him most.

We all long for certainty in life, yet things often don't go as we expect. When facing illness, job loss, strained relationships, and other struggles, our impulse is to question God and strive to fix things ourselves. In this book, Shelly Miller, a trusted ministry leader, explores how difficult times can actually be purposeful times of spiritual growth.

Seventeen-year-old RJ always gets what she wants. So when her soul is accidentally collected by a distracted Grim Reaper, somebody in the afterlife better figure out a way to send her back from the dead, or heads will roll. But in her quest for mortality, she becomes a pawn in a power struggle between an overzealous archangel and Death Himself. The tribunal presents her with two options.

Seventeen-year-old Piper knows that Father is a Prophet. Infallible. The chosen one. She would do anything for Father. That's why she takes care of all her little sisters. That's why she runs end-of-the-world drills. That's why she never asks questions. Because Father knows best. Until the day he doesn't. Until the day the government raids the compound and separates Piper from her siblings, from Mother, from the Aunts, from all of Father's followers - even from Caspian, the boy she loves.

This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.

We always have a choice, Pema Chödrön teaches: We can let the circumstances of our lives harden us and make us increasingly resentful and afraid, or we can let them soften us and make us kinder. Here Pema provides the tools to deal with the problems and difficulties that life throws our way...

Communication as such is difficult. Of course, it is more difficult between lovers. But first you have to understand the general difficulty of communication. Each mind has been conditioned by different parents, different teachers, different priests, and different politicians. It is a different world in itself. And when two minds try to communicate, as far as the ordinary mundane things are concerned, there is no difficulty. But the moment they start moving beyond things into the world of concepts, communication starts becoming more and more difficult.

The Sutra of Forty-Two Chapters is a succinct summary doctrine by which Buddhism was introduced to China. Each of the 42 sutras begins with "the Buddha said" This particular sutra deals with The 20 Difficult Things to Accomplish in this World and Osho takes us through each verse, and dissects it line by line, never omitting to explain - in clear modern terms - the real meaning of the verses.

When mindfulness meditation was introduced as an aid for patients suffering from chronic pain, physicians were skeptical. Today, mindfulness meditation is used in hundreds of hospitals and clinics across the country. On Break Through Difficult Emotions, meditation mentor Shinzen Young adapts the core principles of mindfulness training to the treatment of emotional suffering.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

At some point in everyone's life, everyone will be placed in the position of dealing with the death of a loved one. Arranging all the necessary details at such a difficult time can prove overwhelming. However, help is now at hand in this guide that covers all the essential aspects. Drawing from the counsel of funeral directors, clergy, attorneys, estate planners, and psychologists and with references to Web sites and other sources of further information, this book provides straightforward and reassuring advice that is both practical and comforting at this difficult time.