Showing results for "The Difficult" in Business & Careers
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Written by: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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Performance97
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At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Empathize with your boss - sheer nonsense
- By Madan on 17-07-25
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release Date: 08-09-22
- Language: English
- Conflict Resolution · Personal Success
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₹234.00 or free with 30-day trial
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Difficult Conversations
- How to Discuss What Matters Most
- Written by: Douglas Stone, Sheila Heen, Bruce Patton
- Narrated by: Douglas Stone
- Length: 5 hrs and 40 mins
- Abridged
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Overall8
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Performance7
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Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you". We all have difficult conversations, no matter how confident or competent we are. And too often...
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Chapters and audio doesn’t align all that well imo
- By sushmit das on 27-03-25
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone
- Length: 5 hrs and 40 mins
- Release Date: 27-07-00
- Language: English
- Conflict Management · Negotiating
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₹753.00 or free with 30-day trial
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Difficult Conversations
- How to Discuss What Matters Most
- Written by: Douglas Stone, Bruce Patton, Sheila Heen,
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Unabridged
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The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the...
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Difficult Conversations
- How to Discuss What Matters Most
- Narrated by: Douglas Stone, Bruce Patton, Sheila Heen
- Length: 11 hrs and 54 mins
- Release Date: 22-08-23
- Language: English
- Management · Psychology · Relationships
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₹1,131.00 or free with 30-day trial
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Written by: Gill Hasson
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Unabridged
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Performance3
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Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
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How to Deal with Difficult People
- Smart Tactics for Overcoming the Problem People in Your Life
- Narrated by: Katy Carmichael
- Length: 4 hrs and 21 mins
- Release Date: 27-07-20
- Language: English
- Conflict Resolution · Management
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₹305.00 or free with 30-day trial
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Written by: Nick Robinson
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Unabridged
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This book is for anyone who has experienced a difficult person at work. Revealing the nine different types of difficult people, there's a quick quiz so you can work out the personality type you're dealing with, and how to communicate with them effectively.
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The 9 Types of Difficult People
- How to spot them and quickly improve working relationships
- Narrated by: Dennis Kleinman
- Length: 5 hrs and 31 mins
- Release Date: 30-01-24
- Language: English
- Leadership · Management · Psychology
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₹469.00 or free with 30-day trial
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Having Difficult Conversations
- HBR Emotional Intelligence
- Written by: Harvard Business Review
- Narrated by: Avery May, Christopher P. Brown
- Length: 1 hr and 47 mins
- Unabridged
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At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.
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Having Difficult Conversations
- HBR Emotional Intelligence
- Narrated by: Avery May, Christopher P. Brown
- Length: 1 hr and 47 mins
- Release Date: 08-04-25
- Language: English
- Conflict Resolution · Personal Success
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₹211.00 or free with 30-day trial
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Written by: Monica Wofford
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Unabridged
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We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, commander, organizer, relater, and entertainer, listeners can then devise effective strategies for diffusing unproductive and damaging behavior.
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Make Difficult People Disappear
- How to Deal with Stressful Behavior and Eliminate Conflict
- Narrated by: Elizabeth Wiley
- Length: 5 hrs and 3 mins
- Release Date: 09-07-20
- Language: English
- Management · Personal Success
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₹375.00 or free with 30-day trial
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Written by: Noah Fleming, Shawn Veltman, Debra Margles - Foreword
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Unabridged
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Whether you're in the trenches or the boardroom, you're going to encounter demanding, dissatisfied, and disagreeable customers. Are your people (and you) prepared to deal with them? Ignore a valid complaint and you could be the next viral sensation for all the wrong reasons. But give in to every demand and you may be consumed with the often petty complaints of your worst customers and wind up pandering to them with freebies, discounts, and special attention.
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Dealing with Difficult Customers
- How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers
- Narrated by: Tom Parks, Cristina Panfilio
- Length: 4 hrs and 50 mins
- Release Date: 28-12-17
- Language: English
- Customer Service · Management
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₹680.00 or free with 30-day trial
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Crucial Communication
- Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often
- Written by: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 45 mins
- Unabridged
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Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!
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Crucial Communication
- Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often
- Narrated by: Rick Selin
- Length: 3 hrs and 45 mins
- Release Date: 12-02-21
- Language: English
- Personal Success · Workplace Culture
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₹501.00 or free with 30-day trial
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Written by: Alan Willett
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Unabridged
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Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.
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Leading the Unleadable
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 5 hrs and 51 mins
- Release Date: 29-11-16
- Language: English
- Conflict Resolution · Leadership · Management
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₹844.00 or free with 30-day trial
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Written by: Daniel Shapiro
- Narrated by: Daniel Shapiro
- Length: 8 hrs and 38 mins
- Unabridged
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** Grand Prize Winner of the 2017 Nautilus Book Award ** Are you struggling to deal with conflict in your life? In Negotiating the Nonnegotiable, Harvard negotiation expert Daniel Shapiro introduces a groundbreaking method to bridge the toughest divides—whether with family members, colleagues...
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Negotiating the Nonnegotiable
- How to Resolve Your Most Emotionally Charged Conflicts
- Narrated by: Daniel Shapiro
- Length: 8 hrs and 38 mins
- Release Date: 19-04-16
- Language: English
- Conflict Management · Diplomacy · Negotiating
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₹1,005.00 or free with 30-day trial
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The Emotional Intelligence Advantage
- Mastering Change and Difficult Conversations
- Written by: Amy Jacobson
- Narrated by: Corinne Davies
- Length: 6 hrs and 55 mins
- Unabridged
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In The Emotional Intelligence Advantage, leading expert Amy Jacobson shares a framework for resolving challenges in the workplace. How do you tackle tough conversations? How does your team react when a key process or system changes? And how can you overcome doubt and indecision to create a culture of alignment and trust? When it comes to modern leadership, you need to be aware of more than just the bottom line. You also need to apply emotional intelligence in how you manage people, processes, and change.
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The Emotional Intelligence Advantage
- Mastering Change and Difficult Conversations
- Narrated by: Corinne Davies
- Length: 6 hrs and 55 mins
- Release Date: 19-08-25
- Language: English
- Leadership · Personal Success
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₹469.00 or free with 30-day trial
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Written by: Kwame Christian
- Narrated by: Kwame Christian
- Length: 7 hrs and 28 mins
- Unabridged
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Negotiation expert Kwame Christian's motto is: "The best things in life are on the other side of difficult conversations." If we want a more equitable workplace, and a more equitable world, we have to talk to each other about race. But, for so many of us, that's easier said than done.
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How to Have Difficult Conversations About Race
- Practical Tools for Necessary Change in the Workplace and Beyond
- Narrated by: Kwame Christian
- Length: 7 hrs and 28 mins
- Release Date: 08-11-22
- Language: English
- Conflict Resolution · Personal Success
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₹469.00 or free with 30-day trial
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Beyond Reason
- Using Emotions as You Negotiate
- Written by: Roger Fisher, Daniel Shapiro
- Narrated by: Daniel Shapiro
- Length: 6 hrs
- Unabridged
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In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel...
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Beyond Reason
- Using Emotions as You Negotiate
- Narrated by: Daniel Shapiro
- Length: 6 hrs
- Release Date: 15-11-05
- Language: English
- Careers · Negotiating · Personal Success
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₹879.00 or free with 30-day trial
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Written by: Harvard Business Review
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Unabridged
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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative.
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Difficult Conversations
- Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)
- Narrated by: Jonathan Yen
- Length: 1 hr and 33 mins
- Release Date: 11-04-23
- Language: English
- Management · Personal Success
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₹234.00 or free with 30-day trial
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Leading the Unleadable Second Edition
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Written by: Alan Willett
- Narrated by: Tom Parks
- Length: 7 hrs and 22 mins
- Unabridged
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SOUNDVIEW BUSINESS BOOK OF THE YEAR Control freaks. Narcissists. Slackers. Cynics. Difficult people are the worst part of a manager's job. This book turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. It all begins with...
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Leading the Unleadable Second Edition
- How to Manage Mavericks, Cynics, Divas, and Other Difficult People
- Narrated by: Tom Parks
- Length: 7 hrs and 22 mins
- Release Date: 30-09-25
- Language: English
- Conflict Resolution · Leadership
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₹1,631.00 or free with 30-day trial
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Get the Elephant Out of the Room: Outsmart Difficult People at Work
- Written by: Chris Webber
- Original Recording
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In this practical and powerful podcast series, Christopher Webber reveals the lessons he has learned through a varied and illustrious career: success at work isn’t about what you say—it’s about how you say it. He talks to a variety of people about their experiences of difficult people and shares insights you can use to overcome the challenging people who slow down decisions and create negativity. The podcast accompanies the book, Get the Elephant Out of the Room available on Amazon, eBook and on the website www.gettheelephantout.com Managers who micromanage, colleagues who ...
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Dealing with People You Can't Stand (4th Edition)
- How to Bring Out the Best in People at Their Worst
- Written by: Rick Brinkman, Rick Kirschner
- Narrated by: Walter Dixon
- Length: 15 hrs and 32 mins
- Unabridged
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Today, new technologies, the increased role of social media, and the ubiquity of remote work have resulted in more polarized workplaces, the breakdown of social mores, and downright rude behavior. These days, it seems like there are more people we can't stand—not fewer—and, too often, if we aren't yelling at each other, we've just quit talking altogether. The global bestseller Dealing with People You Can't Stand has been helping people make the best of tough situations for nearly three decades, and this new edition has been fully updated to address the needs of our time.
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Dealing with People You Can't Stand (4th Edition)
- How to Bring Out the Best in People at Their Worst
- Narrated by: Walter Dixon
- Length: 15 hrs and 32 mins
- Release Date: 20-08-24
- Language: English
- Personal Success · Workplace Culture
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₹703.00 or free with 30-day trial
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Written by: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release Date: 26-10-17
- Language: English
- Conflict Resolution · Personal Success
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₹586.00 or free with 30-day trial
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Working with Difficult People
- WorkSmart Series
- Written by: William Lundin Ph.D., Kathleen Lundin, Michael S. Dobson
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Unabridged
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Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.
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Working with Difficult People
- WorkSmart Series
- Narrated by: Jim Bond, Laural Merlington
- Length: 3 hrs and 1 min
- Release Date: 07-04-17
- Language: English
- Conflict Resolution · Etiquette · Management
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₹703.00 or free with 30-day trial
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