Showing titles in Workplace & Organisational Behaviour

In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization—in any industry.

Leadership selection isn't the methodical, objective process we imagine. Decisions aren't made by robotic executives ticking boxes for attributes like strategic fit, core competencies, or cultural alignment. Instead, the process is deeply personal, emotional, and often unpredictable. If you think it's purely merit-based, you're not CEO ready. But don't worry, Mark Thompson and Byron Loflin have coached thousands of candidates through the process and have seen it all—they know what it takes to become truly CEO ready and they're sharing it here.

How have Japanese companies become world leaders in the automotive and electronics industries, among others? What is the secret of their success? Two leading Japanese business experts, Ikujiro Nonaka and Hirotaka Takeuchi, are the first to tie the success of Japanese companies to their ability to create new knowledge and use it to produce successful products and technologies.

Consciousness, teaches Fred Kofman, is the capacity to observe, choose, and act in accord with your values. And conscious business means using that ability at every level of your work: in being aware of the needs of others and expressing your own in seeing the hidden emotional obstacles that may...

Kyaa hai safalta, kyon naheen hota har koi safal? Kyaa fark hai vijeta aur safal vijeta mein? Kyon achchha aur nek insaan safal vijeta naheen ban paata? Kyon aur kaise safal ho jaate hain chatur log? Tej aur matalabee logon ke beech kaise paayen safalta? Har Baar kee haar ko kaise banaayen safalta kee seedhee? Kaise nikalvaayen apne pratiyogiyon evam shatruon se apna kaam?

Brought to you by Penguin. Two decades ago, behavioral economics burst from academia to the halls of power, on both sides of the Atlantic, with the promise that correcting individual biases could help transform society. The hope was that governments could deploy a new approach to addressing...

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, “exit,” is for the member to quit the organization or for the customer to switch to the competing product, and the other, “voice,” is for members or customers to agitate and exert influence for change “from within.”

How you respond to failure makes all the difference. . . Are some people born to achieve anything they want while others struggle? What is the real reason for their success? John C. Maxwell has the answer: The difference between average people and achieving people is their perception of and...

Berkshire Hathaway, the $300+ billion conglomerate that Warren Buffett built, is among the world's largest and most famous corporations. Yet for all its power and celebrity, few people understand Berkshire, and many assume it cannot survive without Buffett. This book challenges that assumption. In a comprehensive portrait of the corporate culture that unites Berkshire's subsidiaries, Lawrence Cunningham unearths the traits that assure the conglomerate's perpetual prosperity.

For decades, performance management has been seen as an annual chore by managers and HR alike. But this process is changing, and there are ways to make it more effective for your organization and more useful for employees. If you read (or listen to) nothing else on performance management in your organization, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you assess performance more accurately, have more effective feedback conversations, and encourage the growth of your employees.

Brought to you by Penguin. A smart, incisive take-down of the bogus claims being made about so-called ‘artificial intelligence’, exposing the real harm these technologies do to our jobs, health, society and environment, who stands to gain from them, and how to fight back. Is AI going to take...

The transformative system that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success. Packed with relatable anecdotes and real-world examples, this unique resource walks you through every step of the unlearning process. You'll discover new ways of thinking and leading in every industry. You'll identify what you need to unlearn, what to stop, what to keep, and what to change.

Read by the author, Jenny Wood. You know where you want to go. You know you have it within you. You just need the courage to do it. As a former Google executive and top career coach who chased an attractive stranger off the train and later married him, Jenny Wood knows her way around courage. In...

In A Leader's Guide to Cybersecurity, Thomas Parenty and Jack Domet, who've spent over three decades in the field, present a timely, clear-eyed, and actionable framework that will empower senior executives and board members to become stewards of their companies' cybersecurity activities. Filled with tools, best practices, and strategies, A Leader's Guide to Cybersecurity will help boards navigate this seemingly daunting but extremely necessary transition.

Joining the ranks of classics like The Elements of Style and On Writing Well, Writing Without Bullshit helps professionals get to the point to get ahead. It’s time for Writing Without Bullshit. Writing Without Bullshit is the first comprehensive guide to writing for today’s world: a noisy...

Change is coming. Leadership at the top is being redefined as boards take a more active role in decisions that once belonged solely to the CEO. But for all the advantages of increased board engagement, it can create debilitating questions of authority and dangerous meddling in day-to-day operations. Directors need a new road map—for when to lead, when to partner, and when to stay out of the way.

LEARN HOW TO GROW YOUR BUSINESS IN A TOUGH ECONOMY In this unpredictable business landscape, everyone is struggling to choose between chasing short-term objectives and creating a secure future for their company, but both are crucial. As CEO of Honeywell, David Cote understood this dilemma well...

Penguin presents the audiobook edition of Brave New Work written and read by Aaron Dignan. The way we work is broken. It takes forever to get anything done. Meetings and emails are incessant. Bureaucracy stifles talent and creativity. After decades of management theory and multiple waves of...

How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a...

Random House presents the audiobook edition of The Joy of Work, written and read by Bruce Daisley. __________________________ ‘Bruce Daisley is on a mission to change the world of work.’ The Times __________________________ From the creator of hit podcast Eat Sleep Work Repeat comes a...