Showing titles in Communication & Social Skills

Change your behavior with neuro-linguistic programming Neuro-linguistic programming (NLP) is a psychological, practical, results-focused approach to understanding the relationship between thoughts, feelings, and behavior, and how they shape the everyday reality that people experience...

To listen actively is to listen with complete attention and an engaged mind and body. And, while it may come naturally to some, it's also a skill that can be honed through practice. Active Listening Techniques will help you do just that, so you can ensure the people around you feel respected, understood, and heard. Through 30 practical communication tools, you'll acquire the skills you need to better get your message across, allowing you to cultivate healthier personal relationships, achieve greater career success, and more.

Master negotiator Herb Cohen has been successfully negotiating everything from insurance claims to hostage releases to his own son's hair length and hundreds of other matters for over five decades. Ever since coining the term win-win in 1963, he has been teaching people the world over how to get what they want in any situation. In clear, accessible steps, he reveals how anyone can use the three crucial variables of power, time, and information to always reach a win-win negotiation.

Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.

Overcome speaking anxiety and build crystal-clear articulation with this empowering daily self-help audio program. Whether you are preparing for a high-stakes job interview, leading a crucial office meeting, or simply navigating casual social conversations, mastering your vocal presence changes...

Communication is essential in a healthy organization. But all too often when we interact with people - especially those who report to us - we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry. Ed Schein defines Humble Inquiry as "the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person."

In this audiobook, best-selling author Dr. Faith Harper offers a full understanding of issues of boundaries and consent, how we can communicate and listen more effectively, and how to survive and move on from situations where our boundaries are violated. Along the way, you’ll learn when and how to effectively say “no” (and “yes”), troubleshoot conflict, and respect your own and others’ boundaries like a pro. You’ll be amazed at how much these skills improve your relationships with friends, strangers, coworkers, and loved ones.

The nation's premier communications expert shares his wisdom on how the words we choose can change the course of business, of politics, and of life in this country In Words That Work, Luntz offers a behind-the-scenes look at how the tactical use of words and phrases affects what we buy, who we...

From Chris Widener, the author of the breakout bestseller The Angel Inside, comes an inspiring new parable on the power of influence. The Art of Influence will make you think twice about everything you've ever learned about influence. As Chris Widener’s inspiring story reveals, it’s not...

A guide to effective self-promotion, offering tips on how to communicate one's successes without being labeled an opportunist or egotistical. It is well-documented that working hard isn't enough to keep your professional star rising: Self-promotion is recognized as one of the most important...

Brought to you by Penguin. I’ve always been told that if I was good, I’d attract good things. So then, why am I unhappy? From a young age, women are taught to put everyone else first. The result? A society full of ‘Good Girls’, pushing themselves to meet expectations while ignoring their...

We all want to be liked and appreciated by the people around us, but some of us may let this desire dictate our choices and behaviors in a way that can become unhealthy. In How to Stop People-Pleasing, psychology professor Dr. Wind Goodfriend examines what drives many of us to sacrifice our well-being to please others and offers guidance on how you can set healthy boundaries and start prioritizing yourself.

Gaur Gopal Das, India's most-followed monk with over 25 million followers and 2.5 billion video views, brings you a book unlike anything he has ever written before. Most of us spend our lives chasing our dreams - happiness, love, good health, financial freedom, security and more. But can we...

From an era when 'self-help' books had genuine depth, Dale Carnegie's How to Win Friends and Influence People has influenced the world. No book in the self-help category matters more than this one. Learning to relate to people in the ways Carnegie instructs will help you personally as well as professionally. This book is a classic because Carnegie teaches timeless truths in timeless ways. This is a condensation of the original book.

Most books about public speaking don’t tell you what to do when you open your mouth and nothing comes out. And they don’t tell you how to get over the anxiety about performance that most people naturally have. They don’t tell you what to do in the moments when you are made, as a woman, to...

Many leaders consider "executive presence" a make-or-break factor in high-powered promotions. But what is this elusive quality, and how do you develop it? This book explains how to build the charisma, confidence, and decisiveness that top leaders project. Whether you're delivering a critical presentation or managing a hectic meeting, you'll be inspired to approach the situation with new strength.

Penguin presents the audiobook edition of The Asshole Survival Guide written and read by Robert I Sutton. Being around assholes, whether at work or elsewhere, can damage performance and affect wellbeing: having one asshole in a team has been shown to reduce performance by 30 to 40%. And social...

This book has the ability to totally change your life. You will learn what body language signs you should look for when you want to know whether the person who is talking to you is telling the truth or is trying to con you. It will always give you that edge, so you can adjust your game plan to steer things in the direction you want.

Brought to you by Penguin. An inspiring guide to fostering more security, intimacy and peace in our relationships, and in ourselves, from therapist and author of Anxiously Attached, Jessica Baum. The topic of attachment theory has never been hotter, but going beyond simple types to uncover how...

Master the behavioral science of ethical influence to confidently win trust and drive action in any conversation. Whether you are navigating workplace politics on your morning commute or trying to resolve friction in personal relationships, this guide turns complex psychology into a daily...