Professional Growth

The days of HR-sponsored development plans are over. Managing your career—and the skills you need to be successful—is your responsibility. If you're looking to push yourself to the next level, it can be hard to determine where to start. The HBR Guide to Your Professional Growth will be your coach, transforming your abstract hopes and ideas into a concrete action plan.

The Growth Engine describes the main challenge professional services firms face as they grow and shows how to develop a scalable business development effort, covering everything from CRM systems and metrics around utilization, to service development and expansion, to account planning and cross-selling, to winning new clients, to team structure and roles, and to performance management.

Jeanne Liedtka and Tim Ogilvie educate listeners on one of the hottest trends in business development: "design thinking", or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth, was named a Top Innovation and Design Thinking Book by Business Week. Tim Ogilvie has been hailed as a visionary for his pioneering contributions to service innovation, business model innovation, and customer experience design.

You're trying to help - but is it working? There's a better way. In this powerful, practical audiobook, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on fixing problems, but instead must connect to that person's positive vision of themselves or an inspiring dream or goal they've long held.

The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.

Estamos sempre tão aflitos para encontrar a felicidade que nem percebemos que a verdadeira causa da angústia que sentimos são algumas de nossas próprias atitudes. Mas como enfrentar o medo e sair da zona de conforto? Rafael Bronísio nos convida a encontrar “um paraíso em nosso caos” em 16 encontros, estrategicamente estruturados para encorajar e respeitar o tempo de cada um. Com objetividade e clareza, o autor propõe desafios para que o ouvinte possa mudar sua forma de lidar com as dificuldades, encontrar equilíbrio emocional e melhorar a qualidade de vida.

In the 1990s, Steve Farrell cofounded and led two high-growth technology companies based in Silicon Valley that were featured in the INC500 and spanned the United States and Europe. A New Universal Dream is the inspiring story of Steve's journey from the pursuit of wealth and traditional ideas of success toward a more fulfilling life of caring and service to others and to humanity. It's also the story of the potential each of us has for profound change.

Unlock the full potential of your emotional intelligence with "Emotional Mastery: Unlock Your Emotional Intelligence for Personal Growth, Relationship Success, and Professional Achievement." This transformative self-help guide is designed to empower you with the tools and insights needed to master your emotions, build stronger relationships, and achieve your goals.