Showing results by author "Scott McKain" in All Categories

With the explosion of social media, the competition for attention - and customers - is more intense than ever before. Standing out is not only more challenging than ever, it now has less of an impact on sustained growth. To be a lasting company, leader, or brand on a positive trajectory today, one must become iconic. Award-winning author and speaker Scott McKain examines what an iconic organization or leader is and helps you attain and retain that rare status. If your company has slipped in its standing, McKain teaches you how you can regain your position. 

 7 Tenets of Taxi Terry outlines seven essential keys to engagement that anyone at any job can use to excel. McKain threads them all together with the story of Taxi Terry, a cab driver in Jacksonville, FL, who gave him the best customer-service experience of his life. Scott empowers you to make a tangible difference in your own life and the lives of your customers and contribute to overall health of the organization. 

Listen for the latest trends, strategies, and steps to enhancing your dermatology practice and delivering the Ultimate Customer Experience® for your patients. Enhancing the experience your patients receive grows your repeat and referral business -- meaning greater practice profitability. Join bestselling author and Hall of Fame speaker and marketer, Scott McKain on this weekly session specifically for dermatologists and their colleagues.