Church Business

The Art of Conversation will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone, and in the street. Even if you're daunted now, discover the difference good conversation can make in every aspect of your life. 

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Are you a high potential? Your managers and HR department are constantly wondering that about you - and assessing whether or not you have what it takes to advance. Here's how to get them to answer yes. Being seen as a high potential leader is essential to getting promoted and reaching an organization's upper echelons, but most companies keep their top talent list a closely guarded secret. And the assessment process they use to decide who is and isn't a future leader is an even greater mystery.

Yes I Can! is for anyone who ever said, “I wish I could be like that person.” Deep down we know that we all have the potential to be “that person”, but achieving it seems impossible in practice. Well it’s not impossible; you have the power to dramatically change your life. You can become more confident and motivated and find greater focus and direction in your life. You can become a better leader or manager and fill yourself with positive energy.

While we can't determine how God will act, we can be expectant and anticipate his work. And revivals are not just experienced-they can be led. James Choung and Ryan Pfeiffer have seen revival in their own ministries, with remarkable transformation in both individuals and communities. They unpack what revival looks like, how Christians can anticipate it, and how they can experience it in their own lives and in larger movements. They provide a model of revival leadership for Christians who want to facilitate and spread revival in their contexts.

What can we learn about leadership and influence from Paul? Most Christians know something of the Apostle Paul's life and ministry, but what about the incredible team of influencers he assembled and mobilized? Who were they, and how did Paul lead this team to accomplish God's purposes? Even more, what can we learn from their successes and failures, and how can we imitate their qualities?

Being a pastor is a complicated calling. Pastors are often pulled in multiple directions and must "become all things to all people" (1 Cor. 9:22). What does the New Testament say (or not say) about the pastoral calling? And what can we learn about it from the apostle Paul? According to popular New Testament scholar Scot McKnight, pastoring must begin first and foremost with spiritual formation, which plays a vital role in the life and ministry of the pastor. As leaders, pastors both create and nurture culture in a church.

Just Lead! provides practical leadership help for women to develop skills to lead themselves and others with the character, confidence, and authenticity of a godly woman. The book shows what holds women back and then focuses on the skills women need to lead others effectively. Using this hands-on, practical resource will inspire women leaders in the church to use its ideas to gain strength and lead well. 

Sarah is the first person in her family who wasn’t born into slavery in Delta, Louisiana. But being free doesn’t mean that Sarah doesn’t have to work. She cooks, she cleans, she picks cotton, she does laundry and she babysits. And when she works, she wraps up her hair. One day, Sarah’s hair starts to fall out! It’s itchy, crunchy, patchy and won’t grow. Instead of giving up, Sarah searches for the right products. And then she invents something better than any shampoo or hair oil she’s used before. 

Is your workplace riven by tribal conflict? Are your meetings governed by dozens of unspoken rituals? Is there something faintly religious about the way your colleagues worship the CEO? If so, then you might need a lesson in business anthropology. For a century, anthropologists have had an unusual method: immersing themselves deep inside 'alien' tribes and uncovering, from the inside, how they tick. Today, a new generation of anthropologists are using this approach to explain modern businesses - revealing the hidden rituals that define what we buy, who we sell to and how we work.

Authors Eric Geiger (author of the best-selling Simple Church and Creature of the Word) and Kevin Peck argue that churches that consistently produce leaders have strong convictions to develop leaders, healthy cultures for leadership development, and helpful constructs to systematically and intentionally build leaders. All three are essential for leaders to be formed through the ministry of a local church.

Small Church Essentials is for leaders of smaller congregations. It encourages them to steward their role well, debunking myths about small churches while offering principles for leading a dynamic, healthy small church. Based on the popular six-hour lecture that Karl Vaters delivers to church leaders across the country, Small Church Essentials will affirm small church leaders and show them how to identify what they do well and how to do it even better.

Bruce Miller debunks the idea of balance - basically trying to have it all, all the time. Most churches and their pastors try to do everything at once and feel guilty if any one aspect (worship, ministries, outreach, etc.) is neglected. He replaces the exhausting concept of balance with the idea of rhythm: churches, like people, need to give attention to different programs and ministries at different times, basically by attending to their seasons and cycles.

The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. It's about hospitality. The Come Back Effect reveals to church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, describe how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth. 

Institutions remain essential to human flourishing. They are the means by which communities thrive, individual vocations are fulfilled, and society is changed for the good. As a result, we all need to learn how to work effectively within institutions. That is just what Gordon Smith provides. He unpacks the core of institutional intelligence - the wisdom of working effectively within an organization. At the same time, he explains how team leaders, directors, executives, board members, key stakeholders, and employees can avoid what is often their greatest source of stress on the job,

In The End of Power, award-winning columnist and former Foreign Policy editor Moisés Naím illuminates the struggle between once-dominant megaplayers and the new micropowers challenging them in every field of human endeavor. Drawing on provocative, original research and a lifetime of experience in global affairs, Naím explains how the end of power is reconfiguring our world.

Investors don't back entrepreneurs, they back Investable Entrepreneurs. Too many brilliant business ideas are killed by poor communication, leaving investors unable to understand the very basics of the business. When it comes to pitching, clarity is key. 'The Six Principles of the Perfect Pitch' is a proven process that will help to make your pitch powerful, get you noticed, generate interest and have investors queuing up to help you succeed.

Everyone seems to understand that healthy organizations nurture flourishing individuals and societies—what Jesus desires for all. How can Christian business and ministry leaders create a positive organizational culture and identity? Justin Irving has spent twenty years studying, teaching, and reflecting on organizational leadership. Drawing wisdom from the Bible, contemporary leadership theory, and the insights of over two hundred executive leaders, Irving provides a theological framework that makes human flourishing the driving motivation for leading organizations well.

The Smarta Way to Do Business is the first definitive handbook for starting a business to bring you advice from real-world entrepreneurs who've been there, and done that. Packed with everything you need to know to start and run a successful business, straight from the UK's leading experts, this is the insider's guide you need to build a successful business right now.

Doug Wood has helped over 300,000 people transform their lives. Will yours be next? His incredible transformation journey began with himself. In 2009, he was broke in over 200 thousand dollars of debt, 65 pounds overweight, and on the brink of suicide. In this motivational book, he shares exactly what an average guy like him did to lose the debt, the weight, and overcome depression to change his life forever. Best of all, he offers a playbook for how you can, too.