Showing results for "Management Communication" in Sales

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

A must-listen resource for EVERYONE in sales and management. Learn to solve problems, the formula for success and failure and living well, how to have something good to say, how to take an interest in life and people, the four "ifs" that make life worthwhile, communication and how to say it well, and how to read your audience.

“This book was seminal in my life. I wouldn’t be living the life I’m living if it didn’t find me.”—Matthew McConaughey Ten ancient scrolls reveal priceless wisdom for changing your life in this evergreen classic with more than five million copies in print. A timeless fable with...

After focusing on topics ranging from teamwork and leadership to employee engagement and meetings New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm...

“Packed with transformative insights, Dealmaking will help a new generation of business leaders get to yes.”—William Ury, coauthor of Getting to Yes Informed by meticulous research, field experience, and classroom-tested strategies, Dealmaking offers essential insights for anyone involved...

Richard Denny is famous for his powers of communication, whether he's training hundreds of salespeople, getting his message across in his best-selling books, or delivering charismatic speeches. Communicate to Win is full of sound, practical advice on every aspect of business and personal communication. Whatever your professional or personal goals in life, Communicate to Win will help you to get your message across or make a first-rate presentation - and the better you can communicate, the more you will achieve.

This is a complete and practical guide which highlights the authors' new strategic approaches to selling when the buyer initially declines or is resistant on a sales opportunity. Hopkins and Katt explain that most sales reps take a traditional linear approach to selling, but that the trick in...

The former Executive Vice President of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers. In 39...

Today's business environment is getting more competitive every day. Customer loyalty is becoming a quaint, old-fashioned notion. Customers shop around. And service that wows the customer is crucial in securing new business and preserving those long-standing associations with valuable clients. The bottom line: Satisfied customers equal success!

Merging research and real-world application, this insightful guide reveals what really drives decisions and introduces listeners to the persuasion equation - a powerful combination of factors proven to speed agreement.

You may have experienced it: people who don't really want to be in your presentation. Their arms are crossed, they download email on their PDA, do some paperwork, or even read the newspaper. You do your darndest to get them to pay attention. But their boss made them attend. Or your program is mandatory for everyone in the department, division, or company so you've got a roomful of these uncooperative folks.

America’s best salespeople, from businesses spanning IBM to Mary Kay Cosmetics, take you along on the perfect sales presentation. There’s much more to superselling than just showing a great product. Sales presentations that consistently get results are subtle blends of skill, performance...

Es geht vor allem um Authentizität und dass man KEIN Schauspieler sein soll, wenn man etwas verkaufen will. Vorgefertigte Sätze und irgendwelche Spielchen sind fehl am Platz. Man baut eine Verbindung zum Käufer auf, die zu einer Geschäftsbeziehung führt.

Nutzen Sie die Kraft einer guten Story bereits vor dem ersten Kundenkontakt: in Ihrer Telefonwarteschleife. Lassen Sie Ihre Kund:innen nicht einfach warten - unterhalten Sie sie! So sorgen Sie für gute Laune und eine größere Zufriedenheit. Gleichzeitig kurbeln Sie die Kaufbereitschaft an, revolutionieren Ihr Beschwerdemanagement und sorgen für einen sinkenden Krankenstand.

Was sind Symbole, Signale und was ist Semiotik? Wie uns Symbole im Vertrieb helfen können, um zu überzeugen. Wie wir was kommunizieren, ist entscheidend für den Erfolg. Symbole sind Kommunikation mit dem Unterbewusstsein. Was Kleidung und Verhalten über uns aussagt, ist mehr als wir denken. Verstehen von cultural codes, corporate codes und alltäglichen Ritualen.

Gemeinsam zum Erfolg: Wer clever netzwerken möchte, muss mehr tun, als nur seine Kreditkarte zu verteilen. In diesem Sales-up-Call erfahren Sie, worauf es beim professionellen Netzwerken wirklich ankommt und wie Sie qualitativ hochwertige Geschäftskontakte finden, die Sie langfristig weiterbringen.

Warum Einstellung und innerer Dialog wichtiger sind als stures Auswendiglernen: Wie man zuverlässig jeden Smalltalk meistert, Warum die positive Formulierung immer gewinnt, Wie man sich selbst permanent reflektiert, Warum ein starkes Ende so wichtig ist, Wie Rhetorik im Business garantiert wirkt.