Showing results for "Time" in Customer Service
-
-
Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Written by: Shep Hyken
- Narrated by: Joe Bronzi
- Length: 5 hrs and 26 mins
- Unabridged
-
Overall3
-
Performance2
-
Story2
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy. Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top 10 customer service brands in America by Businessweek and ranked highest in its industry for customer satisfaction.
-
Amaze Every Customer Every Time
- 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- Narrated by: Joe Bronzi
- Length: 5 hrs and 26 mins
- Release Date: 12-05-14
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹668.00 or free with 30-day trial
-
-
-
The Customer Centricity Playbook
- Implement a Winning Strategy Driven by Customer Lifetime Value
- Written by: Peter Fader, Sarah Toms
- Narrated by: Steve Menasche
- Length: 4 hrs and 2 mins
- Unabridged
-
Overall4
-
Performance2
-
Story2
Not all customers are the same, regardless of how they appear on the surface. The most successful companies, from Amazon to Best Buy, understand their best customers are their most valuable asset, and they tailor their acquisition, development, and retention efforts to those customers. In The Customer Centricity Playbook, Wharton School professor Peter Fader and Wharton Interactive's executive director Sarah Toms help you see your customers as individuals rather than a monolith, so you can stop wasting resources by chasing down product sales to each and every consumer.
-
The Customer Centricity Playbook
- Implement a Winning Strategy Driven by Customer Lifetime Value
- Narrated by: Steve Menasche
- Length: 4 hrs and 2 mins
- Release Date: 11-06-19
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹305.00 or free with 30-day trial
-
-
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Written by: Nick Mehta, Dan Steinman, Lincoln Murphy
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Unabridged
-
Overall21
-
Performance16
-
Story16
The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments from unlimited customers. The old sales and marketing methods can handle attracting new customers for growth; however, only in the last five years has a discipline emerged that views growth in relation to retention, not just sales.
-
Customer Success
- How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- Narrated by: Tim Andres Pabon
- Length: 8 hrs and 25 mins
- Release Date: 07-07-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹656.00 or free with 30-day trial
-
-
-
Winning with People
- Discover the People Principles that Work for You Every Time
- Written by: John C. Maxwell
- Narrated by: Henry O. Arnold
- Length: 7 hrs and 4 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
The most important characteristic that is needed to be successful in any leadership position – whether it’s in business, church, or your community - is the ability to work with people. Relationships are at the heart of every positive human experience. John C.Maxwell, a master communicator...
-
Winning with People
- Discover the People Principles that Work for You Every Time
- Narrated by: Henry O. Arnold
- Length: 7 hrs and 4 mins
- Release Date: 12-05-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹1,714.00 or free with 30-day trial
-
-
-
Real Time
- Preparing for the Age of the Never Satisfied Customer
- Written by: Regis McKenna
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Are you ready for the age of the never satisfied customer? McKenna explains how to manage companies in the "real time" world, drawing upon his experience as an entrepreneur and his work with over 300 start-ups.
-
Real Time
- Preparing for the Age of the Never Satisfied Customer
- Narrated by: uncredited
- Length: 3 hrs and 55 mins
- Release Date: 16-12-99
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹515.00 or free with 30-day trial
-
-
-
The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Written by: Tim Templeton
- Narrated by: Michael Mish
- Length: 3 hrs and 36 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
In The Referral of a Lifetime, author Tim Templeton frames a powerful plan for cultivating clients and customers in a fable about businesswoman Susie McCumber, who feels increasingly like a failure. A friend refers her to the mysterious Mr. Highground, who introduces her to four successful people. They show her how they transformed their businesses and their lives by determining how others view them and how they view themselves.
-
The Referral of a Lifetime
- The Networking Systems that Produces Bottom Line Results…Every Day!
- Narrated by: Michael Mish
- Length: 3 hrs and 36 mins
- Release Date: 10-09-10
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹602.00 or free with 30-day trial
-
-
-
Jobs to Be Done
- A Roadmap for Customer-Centered Innovation
- Written by: Stephen Wunker, David Farber, Jessica Wattman
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 52 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
Jobs to Be Done gives you a clear-cut framework for thinking about your business, outlines a road map for discovering new markets, new products, and new services, and helps you generate creative opportunities to innovate your way to success.
-
Jobs to Be Done
- A Roadmap for Customer-Centered Innovation
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 52 mins
- Release Date: 07-11-16
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹586.00 or free with 30-day trial
-
-
-
Social Selling
- Techniques to Influence Buyers and Changemakers
- Written by: Tim Hughes, Matt Reynolds
- Narrated by: Timothy Andrés Pabon
- Length: 6 hrs and 36 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
The digital landscape has changed buyers’ habits. Sales professionals now need to develop relationships with decision-makers through social networks to reach them early in the decision making process. Social Selling provides a practical, step-by-step outline for harnessing the skills and techniques necessary to achieve this, including developing a high quality community, building trust, developing authority and influence, and connecting with changemakers. It also discusses enterprise implementation of a social selling strategy and much more.
-
Social Selling
- Techniques to Influence Buyers and Changemakers
- Narrated by: Timothy Andrés Pabon
- Length: 6 hrs and 36 mins
- Release Date: 18-06-19
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹837.00 or free with 30-day trial
-
-
-
Romancing the Brand
- How Brands Create Strong, Intimate Relationships with Consumers
- Written by: Tim Halloran
- Narrated by: Julie McKay
- Length: 7 hrs and 13 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Drawing on exclusive, in-depth interviews with managers of some of the world's most iconic brands, Romancing the Brand arms you with an arsenal of classic and emerging marketing tools - such as benefit laddering and word-of-mouth marketing - that make best-in-class brands so successful. The book is filled with examples, strategies, and tools from powerful brands that consumers love, including Coke, Dos Equis, Smartwater, the Atlanta Falcons, Domino's Pizza, Bounty, Turner Classic Movies, and many more.
-
Romancing the Brand
- How Brands Create Strong, Intimate Relationships with Consumers
- Narrated by: Julie McKay
- Length: 7 hrs and 13 mins
- Release Date: 27-07-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹469.00 or free with 30-day trial
-
-
-
The New Rules of Sales and Service
- How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
- Written by: David Meerman Scott
- Narrated by: David Meerman Scott
- Length: 10 hrs and 30 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Required listening for any organization that interacts with the public - ranging from independent consultants to established large corporations and small businesses to new start-ups and nonprofits - The New Rules of Sales and Service is the essential guidebook for anyone attempting to navigate the exciting and evolving digital landscape.
-
The New Rules of Sales and Service
- How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
- Narrated by: David Meerman Scott
- Length: 10 hrs and 30 mins
- Release Date: 27-07-20
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹836.00 or free with 30-day trial
-
-
-
How to Be a Fierce Competitor
- What Winning Companies and Great Managers Do in Tough Times
- Written by: Jeffrey J. Fox
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 57 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
How to Be a Fierce Competitor is the definitive “how-to” guide for understanding how to spot opportunity and then capitalize on it. This practical resource for business leaders and managers shows exactly how the savvy few who rise to the top stay focused and alert.
-
How to Be a Fierce Competitor
- What Winning Companies and Great Managers Do in Tough Times
- Narrated by: Jeffrey J. Fox
- Length: 2 hrs and 57 mins
- Release Date: 15-03-10
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹469.00 or free with 30-day trial
-
-
-
Beans
- Four Principles for Running a Business in Good Times or Bad
- Written by: Leslie Yerkes, Charles Decker
- Narrated by: Barbara Caruso
- Length: 2 hrs and 13 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
Based on the success story of a small Seattle coffee shop, this little book is a tasty brew of sound principles and instructive anecdotes. As the coffee shop owner looks for ways to retain his customer base, a consultant helps him focus on what really matters. Authors Yerkes and Decker, renowned for their consulting and business savvy, have done their homework and turned Beans into "a business fable taken from real life".
-
Beans
- Four Principles for Running a Business in Good Times or Bad
- Narrated by: Barbara Caruso
- Length: 2 hrs and 13 mins
- Release Date: 05-12-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹351.00 or free with 30-day trial
-
-
-
Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Written by: Eric Berridge
- Narrated by: Tim Andres Pabon
- Length: 7 hrs and 13 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Companies who define success through business outcomes and put customers at the center of their business realize sustainable, continuous growth. Customer experience is a key driver of technical innovation and business success - Customer Obsessed teaches companies how to leverage it across all levels of their organizations to sustain competitive advantage in the digital era. Customer Obsessed provides a comprehensive road map to help you build a better, more innovative business.
-
Customer Obsessed
- A Whole Company Approach to Delivering Exceptional Customer Experiences
- Narrated by: Tim Andres Pabon
- Length: 7 hrs and 13 mins
- Release Date: 29-06-17
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹703.00 or free with 30-day trial
-
-
-
Make Your Own Waves
- The Surfer's Rules for Innovators and Entrepreneurs
- Written by: Louis Patler
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 46 mins
- Unabridged
-
Overall1
-
Performance1
-
Story1
Like the ocean, the marketplace constantly changes and today's cresting reward becomes tomorrow's crashing risk. Before you venture out, take a lesson from the experts: big wave surfers. Like successful entrepreneurs, they rely on preparation, passion, and persistence - and they relish a challenge. So it's no surprise that countless surfers have pioneered products and launched thriving businesses (GoPro cameras, O'Neil, Reef, Quicksilver).
-
Make Your Own Waves
- The Surfer's Rules for Innovators and Entrepreneurs
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 46 mins
- Release Date: 20-06-16
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹656.00 or free with 30-day trial
-
-
-
The Invisible Touch
- The Four Keys to Modern Marketing
- Written by: Harry Beckwith
- Narrated by: Jim Ward
- Length: 2 hrs and 47 mins
- Abridged
-
Overall0
-
Performance0
-
Story0
This guide shows how markets work and how prospective clients think. It delivers business wisdom aimed at keeping clients by utilising the keys to modern marketing - price, brand, packaging and relationships...
-
The Invisible Touch
- The Four Keys to Modern Marketing
- Narrated by: Jim Ward
- Length: 2 hrs and 47 mins
- Release Date: 09-03-00
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹500.00 or free with 30-day trial
-
-
-
What Clients Love
- A Field Guide to Growing Your Business
- Written by: Harry Beckwith
- Narrated by: Harry Beckwith
- Length: 3 hrs and 29 mins
- Abridged
-
Overall0
-
Performance0
-
Story0
An international bestselling business author shares the secrets to making your brand stand out in a crowd and win over the attention and acclaim of consumers. Harry Beckwith is the author of Selling the Invisible and The Invisible Touch, both marketing classics. Now he applies his unparalleled...
-
What Clients Love
- A Field Guide to Growing Your Business
- Narrated by: Harry Beckwith
- Length: 3 hrs and 29 mins
- Release Date: 10-01-03
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹500.00 or free with 30-day trial
-
-
-
The 10 Golden Rules of Customer Service
- The Story of the $6,000 Egg
- Written by: Deb Duncan, Todd Duncan
- Narrated by: Christopher Grove, Janet Metzger
- Length: 53 mins
- Unabridged
-
Overall0
-
Performance0
-
Story0
Through the story of a $6,000 egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line.
-
The 10 Golden Rules of Customer Service
- The Story of the $6,000 Egg
- Narrated by: Christopher Grove, Janet Metzger
- Length: 53 mins
- Release Date: 01-04-19
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹305.00 or free with 30-day trial
-
-
-
Simply Brilliant Customer Service
- The Business Essentials Series
- Written by: John L Millar
- Narrated by: John L Millar
- Length: 1 hr and 29 mins
- Original Recording
-
Overall0
-
Performance0
-
Story0
Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long. Good customer service is all about bringing customers back.
-
Simply Brilliant Customer Service
- The Business Essentials Series
- Narrated by: John L Millar
- Length: 1 hr and 29 mins
- Release Date: 04-06-15
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹431.00 or free with 30-day trial
-
-
-
How to Meet and Exceed Your Clients Expectations
- The Business Essentials Series
- Written by: John L Millar
- Narrated by: John L Millar
- Length: 39 mins
- Original Recording
-
Overall0
-
Performance0
-
Story0
The great belief in the ‘loyal customer’ who will stay with you for years and refer you to others and help out when times get tough and stand by you through thick and thin - is a myth! No client can afford to be so doggedly faithful. They have their costs and issues too. These days it’s all about how you can be loyal to them! Once you realize that and stop blaming your customers for your own ups and downs, you’ll go a long way towards accessing the right thought patterns that will see you through - in all economic climes.
-
How to Meet and Exceed Your Clients Expectations
- The Business Essentials Series
- Narrated by: John L Millar
- Length: 39 mins
- Release Date: 21-05-15
- Language: English
Failed to add items
Sorry, we are unable to add the item because your shopping basket is already at capacity.Add to cart failed.
Please try again laterAdd to wishlist failed.
Please try again laterRemove from wishlist failed.
Please try again laterFollow podcast failed
Unfollow podcast failed
₹414.00 or free with 30-day trial
-