Showing titles in Conflict Resolution

Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social games of everyday life, informed by the most ingenious and effective military principles in war. Structured in Greene's trademark style, The 33 Strategies of War is the I Ching of conflict, the contemporary companion to Sun Tzu's The Art of War.

Our words have the power to create profound healing or incredible suffering. Yet even with the best intentions, it is often difficult to express ourselves in ways that build harmony and trust. Speaking Peace presents a seminal four-part model you can use immediately to connect to the spirit of...

Kissinger's six leaders are Konrad Adenauer, Charles de Gaulle, Richard Nixon, Anwar Sadat, Lee Kuan Yew and Margaret Thatcher. All of them were formed in a period when established institutions collapsed all over Europe, colonial structures gave way to independent states in Asia and Africa, and a new international order had to be created from the vestiges of the old. 

 Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.

An essential and practical guide to understanding and navigating cultural differences in the workplace. “A brilliant guide to what all business leaders need to know right now.” —Marshall Goldsmith, author of the New York Times bestseller What Got You Here Won’t Get You There When it...

This book will inspire you to: control the negotiation before you enter the room; persuade others to do what you want - for their own reasons; manage emotions on both sides of the table; understand the rules of negotiating across cultures; set the stage for a healthy relationship long after the ink has dried; and identify what you can live with and when to walk away.

The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...

We're trying to get something done that really matters to us. To do this we need to work with others. But these others include people we don't agree with or like or trust, so working with them seems impossible - like collaborating with the enemy. What can we do?

This unique book can help you change your approach to negotiation by learning key strategies and techniques from actual cases. The Book of Real-World Negotiations shines a light on real-world negotiation examples and cases, rather than discussing hypothetical scenarios. It reveals what is possible through preparation, persistence, creativity, and taking a strategic approach to your negotiations.  

In today's fractured world, collaboration is increasingly difficult yet more crucial than ever. Often, to get something done that really matters, we need to work with people we don't agree with, like, or trust. Drawing from thirty-plus years of experience working with leaders in over fifty countries, Adam Kahane shows why conventional collaboration—requiring harmony and agreement—is obsolete. Instead, he provides a groundbreaking approach that embraces discord, experimentation, and genuine cocreation.

Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with - and it's your responsibility to do it. Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors.

With almost 3 million copies sold worldwide, this new edition of an enduring classic is the definitive guide to dramatically improve leadership effectiveness, transform personal and professional relationships, and unleash organizational results. Significantly revised throughout, this edition includes updated stories, brand new content, and a practical group discussion guide.

Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life.

Of all the working relationships you have with colleagues, the one with your boss is probably the most important. How it functions can make the all difference between looking forward to going to work in the morning, or actively dreading it. Moving part of the relationship online, and having to communicate via emails or video calls, has the potential to make things even more challenging. Whether you already have a good relationship that you want to build on, or a fraught one that you feel can be improved, this audiobook can help.

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Toxic workplaces take all kinds of forms—whether it's a narcissist boss who belittles and bullies, colleagues who backstab and gaslight, "work friends" who drain you with endless complaining, or a culture of overwork and burnout. It can feel impossible to know whether to speak up and when to keep your head down. Do you try to address it head-on, go to HR, or play office politics? The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work.

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...

What is the secret of happy relationships? How do companies build collaborative cultures? What lies behind some of the greatest scientific and creative breakthroughs? The surprising answer is: conflict. Whether it's at work, at home or in public, confronting our differences is the only way to make the most out of them. How to Disagree is about how to do that successfully.

How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a...